Privacy Policy

Scout Environmental respects your privacy. Scout Environmental and its affiliates, contractors and collaborators (“Scout”), offer the Smart Drive Challenge (the “Program”) and participants of the Smart Drive Challenge the use of digital education tools (the “Services”).

This Privacy Policy describes:

• The information that Scout collects from those registering to participate (the “Registrants”) and those who do participate (the “Participants”) in the Program;
• How that information is used by Scout; and
• The rights and options available to those Registrants and Participants.

This Privacy Policy is incorporated as part of the Smart Drive Challenge Official Terms

By registering to participate in the Program, Registrants and Participants also consent to this Privacy Policy.

In this Privacy Policy, the term “personal information” means information about an identifiable individual that is recorded in any form, which may include demographic information, address, contact information, personal opinions or views.  References to “information” in this Privacy Policy are deemed to include references to “personal information”.

Contact Scout

If you believe that your privacy has been compromised by any person, in the course of applying to the Program, participating in the Program or using the Services, then please contact Scout through the Program website at www.smartdrivechallenge.ca.

Unique Smart Drive Name

As a Registrant in the Program, Scout asks you to choose a unique Smart Drive Name for yourself. Your Smart Drive Name will be visible to other participants in the program, so an anonymous name should be selected if you want your participation to remain anonymous.  Note that in order to participate in the Program and access the Services you will need to choose a Smart Drive Name.

Unique Username

As a Participant in the Program, Scout asks you to choose a unique username for yourself.  Note that in order to participate in the Program and access the Services you will need to choose a username.

Information that is being collected

The categories of information collected by Scout will include all or just some of the following, depending on whether you are a Registrant or a Participant in the Program.

For Registrants, Scout will collect:

• Contact information: information collected will be used to communicate with you before, during and after the program, including but not limited to name, phone number, email address, city and province of residence;
• Vehicle information: information is collected to help Scout understand what type of vehicle you drive, including but not limited to the vehicle’s make, model, year and fuel type;
• Demographic information: information collected will be used to better understand participants and find out whether Program results vary depending on demographic variables. Information collected will include but is not limited to age, gender, education, employment and income;
• Driving and travel behaviour information: asking about, but not limited to, typical driving behaviour, typical trip behaviour,  modes of transportation currently used and willingness to use other modes of transportation. Scout uses this information to establish and evaluate participant behaviours and preferences before and after participating in the Program; and
• Your information will be visible only to Scout.

For Participants, in addition to the information collected at the Registration stage, Scout will collect:

• Information about your participation in the Program and use of the Services.  See “Meta-data that we collect”, below;
• Information required when setting up the username and password you have chosen;
• The Unique Identifier will be applied to your registration and survey responses. This Unique Identifier will link all information collected by Scout and will permit anonymous review and analysis of your information;
• Driving and travel behaviour information requested through surveys after use of the Services. This information includes, but is not limited to, typical driving behaviour, typical trip behaviour, frequently visited locations, modes of transportation currently used and willingness to use other modes of transportation. Scout uses this information to evaluate Participant behaviours and preferences after participating in the Program and using the Services; and
• Your information will be visible only to Scout.

Uses of information

Scout may use information collected from or provided by you for the purposes provided under this Privacy Policy and the Terms, including:

• To communicate with you and notify you of details related to the Program. For example, Scout may:
  • Notify you of receipt of information;
  • Notify you of milestones and steps to complete or that have been completed;
• To provide you with the Services during portions of the Program. For example, Scout may:
  • Give you access to the online learning dashboard and training resources;
  • Give you feedback on your status and results;
• To provide you with support and handle requests or questions;
• To create aggregated and/or anonymous data (where such data does not enable the identification of a specific user).  See “How does Scout use aggregated information?”, below;
• To conduct surveys;
• To determine eligibility for and award prizes from the prize draw; and
• To contact you when Scout believes it to be necessary.

Further information may be collected when Scout exchanges communications with you, for example, if you submit a request or contact Scout’s support team.

Meta-data that we collect

Scout collects information about your participation in the Program and use of the Services.  For example, Scout may record the frequency and scope of your use of the Services and the duration of your sessions.

How does Scout use aggregated information?

Scout may use anonymous, statistical or aggregated information, in a form that does not enable the identification of a specific user, to properly operate the Program and Services, to create new services and features and for further analysis and statistical purposes.

Scout may also use anonymous, statistical or aggregated information collected through the Program and the Services, in a form that does not enable the identification of a specific user, by posting, disseminating, transmitting or otherwise communicating or making available such information to users of the Services, to the Services’ providers, partners and any other third party.

Accessing the Services

In order to access certain features of the Services (the learning dashboard, training resources or viewing online status points), you will need to set up a unique log-in email and password.  

Your log-in details are your responsibility. You are fully accountable for any use or misuse as a result of conveying your details to someone else. You must maintain your log-in details in absolute confidentiality and avoid disclosing them to others. Make sure that you set-up a password that is unique and accessible to only yourself.

Storage of information

All information will be stored on a secure server located in Canada. The secure server will only be accessible to Scout and only a limited number of authorized individuals within Scout will have access to the information.

All information collected from Registrants and Participants will be retained for at least one (1) year.

Sharing information with others

Scout will not:

• Sell, rent or lease your personal information to third parties; or
• Share your personal information with others, without your consent.  

Controlling your personal information

If you would like us to delete your username and your personal information, please submit a request to us through the Program website at www.smartdrivechallenge.ca.

On receiving such a request, Scout will use reasonable efforts to delete such information.